Support

Welcome to the Open Planet Software Support Centre. We have assembled a collection of video tutorials and FAQs that should provide answers to your questions.

Video Tutorials

Learn how to use our software. Watch these short video tutorials and you'll be up and running in no time at all.
View Video Tutorials

Instructions and Frequently Asked Questions

Smoovie FAQ
General FAQ
Balcassa Instructions

Contact Support

If you're still having problems you can contact us for technical support here.

Lost License?

If you have purchased software from us and have lost your licence don't panic. Just click here, enter your details and we'll email your license to you.

For answers to other questions relating to licensing and purchasing please have a look at our General FAQ.